
Healthcare Business Growth Specialist
8 hours ago
We are seeking a Senior Account Management Associate to join our team. This role is responsible for developing and maintaining relationships with key accounts, growing business through data-driven insights, and delivering exceptional customer experiences.
The ideal candidate will have a strong understanding of health plans and processes in the market, excellent communication skills, and a passion for innovation in healthcare. They will be able to effectively use data to build business reports and perform business analysis, think creatively, and drive results.
- Develop and maintain relationships with key accounts, providing data-driven insights and recommendations to grow business.
- Lead discussions and negotiations of contract renewals, ensuring mutually beneficial agreements.
- Organize marketing initiatives to drive member engagement, such as webinars and newsletters.
- Solicit feedback from accounts and incorporate it into product development and overall business strategy.
- Stay up-to-date on health plans and processes in the market, identifying opportunities for growth and improvement.
- Manage day-to-day concerns and provide timely support to customers.
- Facilitate onboarding sessions and ensure seamless integration of new customers.
- Work closely with other functions to deliver an extraordinary user experience.
- At least 3 years of relevant experience in account management, business development, or related fields.
- Ability to effectively use data in building business reports and performing business analysis.
- Creative, detail-oriented, proactive problem solver with a growth mindset.
- Excellent verbal and written communication skills.
- Collaborative team player with the ability to adapt quickly in a fast-paced environment.
- Passion for innovation in healthcare.
Our company offers comprehensive benefits, including:
- Comprehensive healthcare coverage for employees and their dependents.
- Paid time off from day one.
- Growth opportunities through mentorship, career development, and learning programs.
- Global connections with top minds in healthcare.
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