Retail Experience Representative

3 days ago


Makati Cty, Philippines KMC Solutions Full time

We're on the hunt for a skilled Retail Experience Representative to bring their expertise to our Customer Service team at KMC Solutions. In this role, you'll play a vital part in delivering exceptional customer experiences across various touchpoints.

Your responsibilities will include providing top-notch service via phone, email, chat, SMS, and social media. You'll also collaborate with other teams to gather customer feedback and implement improvements. To excel in this position, you'll need:

  • Previous retail or e-commerce experience
  • Superior communication skills, both verbal and written
  • A customer-centric approach with a passion for problem-solving
  • The flexibility to adjust to changing schedules and priorities
  • A positive attitude and eagerness to tackle daily challenges

If you possess a strong work ethic, excellent interpersonal skills, and a knack for thinking creatively, we'd love to hear from you



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