Security Surveillance Specialist
7 days ago
This critical role plays a pivotal part in safeguarding assets, ensuring safety, and maintaining regulatory compliance across monitored properties.
The Security Camera Monitor is responsible for overseeing live surveillance of all sites monitored by the organization. This includes proactive review of staff activity, clocking out employees who leave the facility during their scheduled shifts, identifying violations of law or company policy, and ensuring proper staffing coverage by initiating calls for replacement staff when absences occur.
Main Responsibilities:- Monitor live security camera feeds across multiple facilities
- Issue disciplinary action as needed with approval from senior management
- Identify and document unauthorized staff departures and clock out employees who leave while still punched in
- Monitor entrances/exits and provide door access for staff and approved visitors at high-security locations
- Observe for theft, physical altercations, medical emergencies, or behavioral incidents and escalate appropriately
- Watch designated areas including medication carts, cash drawers, and food supply rooms
- Track scheduled shifts and initiate calls for replacement staff when on-duty personnel are absent or do not show up
- Record all incidents, observations, and enforcement actions in a daily security log
- Notify supervisors and administrators immediately of any suspected abuse, neglect, theft, or policy violation
- Assist supervisor with work-related tasks as requested, taking initiative where possible
- Remain informed and compliant with regulations and standards, including relevant governing bodies, as well as organizational policies and procedures
- Support the maintenance of a safe work environment by participating in drills and safety trainings as requested
- Maintain confidentiality of all records, especially those relating to client treatment or financial information
- Participate in external and internal audits/surveys (regulatory bodies) as directed by supervisor
- Contribute to quality assurance and performance improvement plans by conducting audits and activities that ensure regulatory compliance
- Respond to after-hours alerts or calls to verify and investigate security-related issues
- Assist with onboarding new monitoring tools or upgrades to surveillance systems
- Participate in periodic drills or simulations of emergency response procedures
- Test access control systems, cameras, and communication lines to ensure reliability
- A competitive compensation package
- Ongoing training and development opportunities
- A comprehensive benefits program
- We are committed to providing a safe and supportive work environment
- We offer opportunities for professional growth and development
- We value our employees and strive to create a positive and inclusive workplace culture
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