Business Support Specialist

2 days ago

Mabalacat, Central Luzon, Philippines beBeeSupport Full time ₱6,000 - ₱8,000
Business Opportunity

This role is an exciting chance to be the frontline voice for clients – helping them navigate business incorporation, accounting, audit, and compliance in Australia.

You will work with digital tools to deliver fast, empathetic, and solutions-driven support across languages and time zones from a fully remote location.

The successful candidate will participate in the interview stages, expected to last no more than 3 weeks from start to finish. Interviews may be held via video call or in person depending on location and role.

  • HR Screening: A 30-minute chat with Talent Acquisition
  • Case Study: A 60-minute session with Hiring Manager
  • Career Deep Dive: A 30/60-minute discussion with Hiring Manager
  • Behavioural Fit Assessment: A 60-minute chat with HR or leadership
  • Offer & References: A non-binding offer followed by reference checks

Remuneration is competitive and includes additional financial wellbeing and lifestyle benefits.

Background Checks

As a regulated entity, background checks may be conducted, including verification of education, criminal history, political exposure, and bankruptcy or adverse credit history. Consent will be obtained before checks.

Benefits

Humility, kindness, flexibility (remote work, flexible hours), personal growth opportunities, and ongoing AI initiatives. Our organisation is committed to sustainable practices and reforestation efforts.

Job Requirements

To succeed in this role, you must have:

  • Great communication: Outstanding English (written and spoken)
  • Tech-Savvy: Experience with Zendesk, Aircall, Slack, and Gmail is a strong plus
  • Customer-First Mindset: 4+ years in customer support (fintech, SaaS, or professional services preferred)
  • Remote-Ready: Self-motivated with a quiet workspace and stable internet connection

Nice-to-Have:

  • Basic knowledge of Australia’s business regulations (e.g., taxes, company filings)
  • Experience in a fast-paced startup/scale-up environment
Seniority Level and Employment Type

Mid-Senior level | Full-time

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