Insurance Support Specialist

1 day ago

Mabalacat, Central Luzon, Philippines beBeeCustomer Full time ₱240,000 - ₱480,000
Insurance Support Specialist

We're seeking a detail-oriented and results-driven Insurance Support Specialist with hands-on experience using Applied Epic.

Main Responsibilities:

  • Provide prompt and professional customer service via email, phone, and other communication channels.
  • Create and issue insurance certificates and binders efficiently using Applied Epic.
  • Support policy updates, documentation, and client record management to ensure accuracy and compliance.
  • Ensure timely follow-ups and task tracking within Applied Epic to meet deadlines.
  • Collaborate with team members to provide exceptional client support and drive business growth.

Requirements:

  • Proven experience as an Insurance Support Specialist or in a related insurance role.
  • Proficiency with Applied Epic (required) and strong analytical skills to resolve complex issues.
  • Knowledge of insurance certificates, binders, and standard procedures to ensure compliance.
  • Excellent communication and organizational skills to manage multiple priorities and tasks.
  • High attention to detail and ability to meet deadlines while maintaining a high level of quality.
  • Tech-savvy and comfortable with remote collaboration tools to work effectively in a distributed team environment.

This is a great opportunity for a self-motivated individual with a passion for delivering exceptional client service and driving business success. If you're looking for a challenging and rewarding role that leverages your skills and experience, we'd love to connect.

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