Engineering Support Expert
4 days ago
AvePoint is seeking a Customer Success Engineer to support our customer-facing teams. This role involves working closely with our Customer Success Managers to ensure seamless customer experiences.
Main Responsibilities- Collaborate with the Customer Success Team to develop and implement effective customer engagement strategies.
- Provide technical guidance to customers on product health checks, configuration, and best practices.
- Identify and address customer pain points through proactive outreach and issue resolution.
- Act as a liaison between sales teams and customer success managers to facilitate smooth handoffs and ensure successful customer outcomes.
- Bachelor's degree in Computer Science or Engineering (preferable).
- Minimum 2 years of experience in a technical field.
- Excellent communication, organizational, and problem-solving skills.
- Ability to work autonomously and prioritize tasks effectively.
- Familiarity with Microsoft technologies and AvePoint products.
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Technical Experts in Engineering
5 days ago
Cebu City, Central Visayas, Philippines Innodata Knowledge Services Inc. Full timeJob Description for Innodata Knowledge Services Inc.OverviewWe are currently seeking highly skilled and experienced Technical Experts in Engineering to join our team at Innodata Knowledge Services Inc. These professionals will be responsible for providing expert-level knowledge and guidance on various engineering topics.
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Data Engineering Documentation Expert
4 days ago
Cebu City, Central Visayas, Philippines JK Network Services Full timeData Engineering Documentation Expert Job OpeningWe are seeking 50 Data Engineering Documentation Experts to join our team at JK Network Services. As a Data Engineering Documentation Expert, you will play a critical role in creating high-quality documentation that supports our data engineering solutions and AI services.About the Company:JK Network Services...
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Cebu City, Central Visayas, Philippines CallTek Full timeJob OverviewWe are seeking a skilled Technical Support Engineer Tier II to join our CallTek support team. As a key member, you will handle complex technical issues, providing expert guidance to customers while ensuring high-quality support.
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Technical Support Expert
6 days ago
Cebu City, Central Visayas, Philippines TDCX Philippines Full timeWe are seeking a Technical Support Expert to join our team in Cebu. As a Technical Support Expert, you will be responsible for providing expert-level technical support to our advertising customers.Job OverviewThe Technical Support Expert will be responsible for resolving complex technical issues related to consumer electronic products. This role requires...
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Process Support Expert
6 days ago
Cebu City, Central Visayas, Philippines BEST CAREERS AND OPPORTUNITIES Full timeProcess Support ExpertBEST CAREERS AND OPPORTUNITIES is seeking a Process Support Expert to join our team. As a Process Support Expert, you will be responsible for supporting our clients by managing transactions, documenting end user information, and updating your own availability in the RAVE system.ResponsibilitiesBuild capability to ensure operational...
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Engineering Finance Expert
6 days ago
Cebu City, Central Visayas, Philippines Ikon Solutions Asia Full timeAbout the RoleIkon Solutions Asia is seeking a talented Engineering Finance Expert to join our team. The successful candidate will be responsible for managing costs, ensuring accuracy, and optimizing financial performance across various projects. This role requires a deep understanding of financial concepts, including budgeting, forecasting, and financial...
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Data & Software Support Specialist
2 weeks ago
Cebu City, Central Visayas, Philippines Aescalade Business Support Services Full timeWe're Hiring: Data & Software Support SpecialistAescalade is seeking a Data & Software Support Specialist to join our growing team In this role, you will play a key role in providing efficient, timely, and accurate support to our clients. You will collaborate with a Chicago-based healthcare technology company that is revolutionizing how health systems...
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Engineering Equipment Repair Expert
1 hour ago
Cebu City, Central Visayas, Philippines Metro Retail Stores Group, Inc. Full timeJob DescriptionThe Engineering Equipment Repair Expert will be responsible for the repair and maintenance of engineering equipment in our facilities. This role requires strong technical skills and hands-on experience.Key Responsibilities:Repair and maintain engineering equipment as requiredConduct tests to ensure equipment is functioning properlyCollaborate...
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Technical Support Engineer
2 hours ago
Cebu City, Central Visayas, Philippines Supporting Enterprises Full timeReports to: Team LeadLocation: 9th Floor, MSY Tower, Pescadores Road, Cebu Business Park, Hipodromo 6000, Cebu CityJob Type: Full-TimeWork Setup: HybridJob Purpose:The Technical Support Engineers are first responders to tickets from customers and they help troubleshoot, install, update content, onboard customers, etc., or escalate concerns to a different...
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Cebu City, Central Visayas, Philippines RCX RECRUITMENT INC. Full timeJob DescriptionAt RCX RECRUITMENT INC., we are seeking a highly skilled Air Conditioning Sales Expert to join our team. As an electrical engineer with experience in sales activities for air-conditioning products, you will play a crucial role in driving our business forward.Key Responsibilities:BUILD STRONG RELATIONSHIPS: Establish and maintain relationships...
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QAC Civil Engineer
2 weeks ago
Cebu City, Central Visayas, Philippines Meralco Industrial Engineering Services Corporation Full timeHandles the performance monitoring of the project quality control activities. He/she reviews contract specifications, identifies the project specific requirements and ensures the timely development and approval of quality procedures and plans.Job Descriptions:Conducts QC Inspection and Testing activities and reports generated to the relevant Lead QA and QC...
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Network Support Specialist
7 days ago
Cebu City, Central Visayas, Philippines Staff4Me Full timeStaff4Me's VisionWe are seeking a skilled Network Support Specialist to join our dynamic support team. This role is responsible for handling complex technical issues and providing expert guidance to customers, ensuring they receive high-quality support.The ideal candidate will work closely with both customers and Tier I engineers, playing a crucial role in...
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Sales Support Engineer
3 weeks ago
Cebu City, Central Visayas, Philippines ATAD STEEL STRUCTURE CORP. Full timeSales Support Responsibilities: Be accountable for keeping solutions in a compliant state (GxP, ICFR), adhering to agreed service levels valid procedures Detailed engineering Handling technical and commercial customer requests Supporting new customers at the start-up of projects, by creating applications software Support the Earned Value...
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Technical Support Engineer
6 days ago
Cebu City, Central Visayas, Philippines Supporting Enterprises Full timeJob Type: Full-TimeWork Setup: HybridWork Hours: Shifting ScheduleJob Purpose:The Technical Support Engineers are first responders to tickets from customers and they help troubleshoot, install, update content, onboard customers, etc. or escalate concerns to a different department.Duties and Responsibilities:Provide above-and-beyond service to Yotpo's...
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Wireless Support Engineer
2 days ago
Cebu City, Central Visayas, Philippines CallTek Full timeStaff4Me is currently seeking a knowledgeable and dedicated Wireless Support Engineer to join our team. As a Wireless Support Engineer, you will be responsible for providing technical support and troubleshooting assistance for wireless networks, ensuring the stable and optimal performance of wireless networks, and collaborating with clients and...
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Product Support Expert
2 hours ago
Cebu City, Central Visayas, Philippines Joneco Tech Marketing Corp Full timeJob Summary:Joneco Tech Marketing Corp is seeking a highly skilled Sales and Technical Representative to join our team. The successful candidate will be responsible for establishing customer relationships, identifying technical needs, and providing expert advice on technical products and solutions.Responsibilities:Develop and maintain customer...
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Desktop Support Engineer
7 days ago
Cebu City, Central Visayas, Philippines FIS Global Solutions Philippines, Inc. Full timeWe are looking for a skilled Desktop Support Engineer to join our FIS Global Solutions Philippines, Inc. team.Key ResponsibilitiesThe Desktop Support Engineer will be responsible for troubleshooting and resolving technical issues related to desktops, laptops, and other end-user computing devices.This includes experience in Citrix Troubleshooting, Active...
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Technical Support Expert
6 days ago
Cebu City, Central Visayas, Philippines RISE Full timeRise is a mission-oriented business that aims to accelerate internet access in the Philippines. We foster a performance-based culture where team members take ownership and exceed expectations.As a Technical Phone Support Specialist, you will provide excellent customer service and basic technical assistance to our end clients experiencing issues with internet...
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Support Engineer
2 weeks ago
Cebu City, Central Visayas, Philippines Boldrimpact Full timeWHY DO WE WANT YOUWe are currently looking for impact-driven individuals who are passionate in helping Boldr grow and achieve our Purpose. We expect our Team to become our ultimate partners to success by always giving their 110% in everything, sharing their talents and quirks, and championing our core values: Curious, Dynamic and Authentic.WHAT WILL YOU...
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Infrastructure Implementation Expert
2 hours ago
Cebu City, Central Visayas, Philippines Tahche Outsourcing Services Inc Full timeWe are looking for a skilled Infrastructure Implementation Expert to join our team at Tahche Outsourcing Services Inc. As a network implementation engineer, you will be responsible for advanced networking projects in customer environments.You will support the team in developing network standards and processes, analyze and document unfamiliar network...