Scheduling Compliance Coordinator

24 hours ago

Davao City, Davao, Philippines beBeeVerification Full time ₱28,363 - ₱283,633
Appointment Rules Verification Specialist

This is a key position within our organization, responsible for ensuring the accuracy and compliance of scheduled appointments.

  • Verify that all scheduled appointments are valid, authorized, and compliant with payer rules, internal policies, and state regulations
  • Coordinate and verify that appointments do not overlap or conflict with other provider appointments, supporting the seamless delivery of services to clients

The Appointment Rules Verification Specialist will be responsible for reviewing scheduled appointments daily and weekly to ensure there are no conflicts with other providers' appointments. This involves adjusting and substituting conflicting appointments with valid alternative codes, ensuring providers can continue delivering services without interruptions.

Key responsibilities include:

  1. Reviewing scheduled appointments daily and weekly to ensure accuracy and compliance
  2. Adjusting and substituting conflicting appointments with valid alternative codes
  3. Planning and scheduling necessary bloodwork and urine screening appointments for clients
  4. Exporting and updating the Active Client List in the designated spreadsheet daily
  5. Updating the housing roster by comparing Buildium vs. ICANotes Active Clients
  6. Generating and distributing weekly and monthly reports related to appointment code conflicts
  7. Conducting daily and weekly rules verification to ensure all appointments adhere to established guidelines

Requirements include:

  • High school diploma or equivalent required; Associate's or Bachelor's degree preferred
  • Minimum 1-2 years of experience in healthcare scheduling, billing, or administrative support
  • Experience with behavioral health or outpatient medical practices strongly preferred
  • Strong attention to detail, time management, and accuracy
  • Excellent communication and teamwork skills
  • Proficiency with electronic health records (EHRs), scheduling software, and Excel

Working conditions include:

  • Remote work environment
  • Fast-paced, deadline-driven environment with collaborative teams

Competencies and skills include:

  • Deep understanding of behavioral health and/or medical appointment requirements
  • Familiarity with Medicaid/Medicare and private insurance scheduling rules
  • Knowledge of HIPAA and patient confidentiality standards required

Benefits Package: Ineligible.
Work Schedule: Monday – Friday, 8:00 AM – 5:00 PM EST
Accountable To: Scheduling Department Supervisor (Chief Operations Officer in the absence of the Scheduling Department Supervisor)
Classification: W8BEN

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