
Process Training and Development Lead
2 weeks ago
Are you a seasoned training professional seeking to make a meaningful impact in an organization?
Job Description:The successful candidate will be responsible for leading the development and execution of process training programs. This will involve collaborating with cross-functional teams to design curriculum, monitor training effectiveness, and conduct training sessions as needed.
Key Responsibilities:- Collaborate with operations, quality, and HR teams to identify training needs, design curriculum, and monitor training effectiveness.
- Lead the development and execution of process training programs for new hires and existing employees.
- Conduct training sessions, workshops, and refresher courses as needed.
- Monitor and evaluate training effectiveness through assessments, feedback, and performance metrics.
- Mid-Senior level experience in training and development.
- Ability to work onsite at our location.
- Flexible schedule required.
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Training & Quality Lead
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Training & Quality Lead
3 weeks ago
Mandaluyong City, National Capital Region, Philippines vidaXL Full timeTraining & Quality LeadOversee the Process Specialists and Trainers, ensuring alignment with company goals and objectives.Lead the creation, design, documentation, evaluation, and updating of customer service processes. Ensure all processes are data-driven and aligned with business goals.Develop and implement training programs for all customer service...
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Process Developer
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Process and Systems Developer
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Digital Marketing Process Lead
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