Digital Marketing Process Lead

4 days ago

Quezon City, National Capital Region, Philippines beBeeOperations Full time $90,000 - $120,000
Operations Supervisor Role

We are seeking a skilled Operations Supervisor to lead our team in supporting a global B2B marketing organization.

This role ensures accurate, high-quality and timely delivery of assignments ranging from campaign execution to reporting while optimizing processes, tools and governance across regions.

  • Oversight of day-to-day workflow, assigning and monitoring projects to ensure 100% on-time delivery within agreed quality standards.
  • Implementation and optimization of processes, automation, documentation and governance to improve efficiency and scalability.
  • Quality control on all team outputs, ensuring alignment with brand, data and campaign standards.
  • Alignment with global marketing teams to ensure timelines, priorities, and deliverables are met.
  • Identification of inefficient workflows or repeated back-and-forth that signal the need for new processes or approaches, minimizing time waste and improving team focus.
Leadership and Team Management
  • Stakeholder management, conducting monthly performance reviews and addressing action items.
  • Coach, mentor and evaluate team members; lead performance appraisals and create development plans.
  • Foster collaboration across time zones and cultures.
Reporting and Analysis
  • Generation of weekly and monthly performance reports, including marketing KPIs such as campaign delivery rates, conversion performance and database quality.
  • Support capacity planning by contributing to reporting and flagging underutilization, including recommendations for rebalancing workload.
Continuous Improvement
  • Leading training initiatives in digital marketing, database management and analytics best practices.
  • Driving adoption of marketing technology and AI tools to improve efficiency and impact of marketing.
  • Monitoring skill progression and encouraging continuous learning, especially in AI tools and use cases to improve efficiency and output quality.
Requirements
  • Bachelor's Degree holder
  • 3-5 years of experience as a team lead or supervisor function in marketing operations or digital marketing
  • Experience supporting B2B marketing with knowledge of email, website, social,data and analytics.
  • Familiarity with marketing automation, CRM and CMS platforms (Eloqua, Salesforce, Sitecore preferred).
  • Strong leadership, organizational, and project management skills, with a track record of meeting deadlines in a fast-paced environment.
  • Excellent communication skills and stakeholder management experience across regions/time zones.

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