Senior Contact Center Platform Specialist

Job OverviewWe are seeking a skilled professional to drive the implementation of contact center functionality within new designs, builds, and training.This role requires an independent self-starter with excellent time management skills and the ability to manage multiple activities simultaneously.Key Responsibilities:Implement contact center solutionsDrive...

Job DescriptionWe are seeking highly motivated and dedicated contact center professionals to provide exceptional customer service and support.Key ResponsibilitiesAssist customers with service inquiries and resolve issues in a timely and professional manner.Develop knowledge of common requests and solutions to enhance customer satisfaction.Utilize best...

Job OverviewThe Contact Center Leader is responsible for managing the team to deliver an exceptional customer service experience.Key Responsibilities:Ensure effective management of forecasting, planning, follow-up reporting, and evaluation systems.Foster open communication with representatives and members.Maintain team performance daily to meet service and...

Job OpportunityWe are looking for highly skilled and dedicated individuals to work as contingency contact center representatives in response to disaster relief efforts. This is a temporary, remote position contingent on hurricane disaster relief needs.The ideal candidate will apply the latest customer service techniques and learn our account management...

Job OverviewThe Implementation Specialist plays a pivotal role in onboarding and implementing our platform for clients. This position involves collaborating with project managers, developing project plans, and assisting in implementation projects.This includes guiding clients through the onboarding process, ensuring they have a clear understanding of system...

The Role of a Data Configuration Specialist.About the JobThis position is focused on developing and maintaining data extract, transform & load (ETL) platforms. As a Data Configuration Specialist, you will be responsible for mapping source to destination files, creating and managing configuration files, and providing first-level troubleshooting for...

Neksjob Baguio is hiring a Full time Call Center Representative role in Baguio, CAR. Apply now to be part of our team.Job summary:Flexible hours availableQualifications:6 months of call center experienceHigh School or SeniorHigh School graduateBasic computer proficiencyStrong verbal and written communication skillsBenefits: -Competitive salary with bonuses...

Neksjob Baguio is hiring a Full time Call Center Agent role in Baguio, CAR. Apply now to be part of our team.Job summary:Flexible hours available1 year of relevant work experience required for this roleExpected salary: ₱25,000 per monthQualifications:6 months of call center experienceHigh School or Senior High School graduateBasic computer...

Job Role: Customer Service AssociateWe are seeking a highly skilled and motivated individual to sell and provide customer support through phone, email, and chat. Key responsibilities include achieving sales goals and contact center metrics.Achieve sales objectives and contact center performance indicators.Sell and provide customer support via multiple...

EO Command Center Software Development LeadThis is a high-responsibility role where you'll have the freedom and accountability to build, ship, and evolve software that supports thousands of businesses.You will lead the full development lifecycle of the EO Command Center software (architecture, design, development, deployment, and iteration), define and...