
Frontline Support Specialist
6 hours ago
Customer Service Ambassador
About the RoleWe are seeking a skilled and charismatic Customer Service Ambassador to join our team. As a key representative of our brand, you will be responsible for delivering exceptional service to our guests and staff, fostering positive relationships, and ensuring a seamless customer experience.
You will work closely with our team to provide assistance, answer questions, and resolve any issues that may arise. Your ability to remain calm under pressure, think critically, and communicate effectively will be invaluable in this role.
The ideal candidate will have excellent communication skills, a friendly and approachable demeanor, and a passion for providing outstanding customer service. If you are a motivated and detail-oriented individual who thrives in a fast-paced environment, we encourage you to apply.
Key Responsibilities- Provide exceptional customer service to guests and staff
- Assist with resolving guest concerns and issues
- Work collaboratively with the team to achieve common goals
- Maintain a clean and organized workspace
- College level education or equivalent experience
- Excellent communication and interpersonal skills
- Ability to work a flexible schedule including evenings, weekends, and holidays
- Basic knowledge of gaming machines is desirable
We offer a competitive salary, opportunities for professional growth and development, and a dynamic work environment. If you are a results-driven individual who is passionate about delivering exceptional customer service, we encourage you to apply.
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