Remote Customer Service Representative

2 days ago

Mandaue City, Central Visayas, Philippines beBeeCustomerService Full time ₱100,000 - ₱120,000

Join a team of customer service professionals in a dynamic and supportive work environment.

Job Overview

This role involves handling inbound and outbound calls to provide exceptional service to our clients. As a representative, you will be responsible for resolving customer issues efficiently, providing accurate information, and promoting products and services. A strong command of the English language is essential for this position.

Key Responsibilities
  • Handle customer inquiries and complaints in a professional manner.
  • Resolve issues on the first call through effective problem-solving and communication.
  • Provide product and service information to customers.
  • Document interactions and process claims accurately.
  • Guide customers through options to find the best solutions.
Qualifications and Requirements
  • High school diploma or equivalent required.
  • Previous call center experience preferred.
  • Strong typing skills (20+ WPM) and basic computer proficiency required.
  • Excellent communication and interpersonal skills essential.
  • Ability to multitask and self-manage effectively.
Benefits and Compensation

Our compensation package includes competitive salaries and a range of benefits to support your career growth and well-being.

  • Comprehensive health insurance coverage.
  • Dependent care assistance.
  • Free meals during training and other perks.
  • Career development opportunities.
Work Environment

This role is based in a professional office environment with a focus on delivering exceptional customer service. The successful candidate will be able to work independently and as part of a team to achieve business objectives.

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