Event Manager and Venue Operations Specialist

5 days ago


Paranaque City, Calabarzon, Philippines Q2 HR Solutions Full time
Job Summary

We are seeking a highly organized and detail-oriented Event Manager and Venue Operations Specialist to join our team at Q2 HR Solutions. In this combined role, you will be responsible for overseeing the day-to-day operations of our venue, ensuring that all events held within the venue are executed seamlessly.

The ideal candidate will have strong project management skills, excellent communication and interpersonal skills, and the ability to work under pressure and resolve conflicts in a professional and efficient manner.

Key Responsibilities:
  • Event Coordination:
    • Plan, organize, and coordinate events, including weddings, corporate events, social gatherings, conferences, and private functions.
    • Liaise with clients to understand event needs, timelines, and expectations.
    • Develop detailed event schedules, ensuring all timelines are met and the venue is set up according to client specifications.
    • Manage event logistics such as catering, AV equipment, decor, entertainment, and transportation.
    • Coordinate with vendors, suppliers, and service providers to ensure smooth execution of events.
    • Oversee event setup, execution, and breakdown, ensuring all elements are on time and meet quality standards.
  • Venue Management:
    • Oversee the daily operations of the venue, ensuring it is maintained, clean, and fully operational.
    • Manage venue bookings, including handling inquiries, confirming availability, and processing contracts.
    • Ensure compliance with all health, safety, and licensing regulations for the venue and events.
    • Maintain inventory of venue equipment, furniture, and supplies; ensure timely restocking as needed.
    • Develop and implement policies and procedures for venue usage, event coordination, and guest services.
    • Manage staff for events, including supervising event setup, tear-down, and service staff.
  • Customer Service:
    • Provide exceptional customer service by addressing client questions, concerns, and requests promptly and professionally.
    • Act as the main point of contact for clients before, during, and after events.
    • Ensure clients' needs are met to ensure satisfaction, and gather feedback to improve future services.
    • Handle any issues that arise during events, resolving them quickly and effectively.


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