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Venue Logistics Coordinator and Event Planner

1 week ago

Paranaque City, Calabarzon, Philippines Q2 HR Solutions Full time
About the Role

As an Events and Hospitality Manager, you will play a crucial role in delivering exceptional experiences for our clients. You will be responsible for overseeing the day-to-day operations of our venue, managing event logistics, and providing outstanding customer service.

The ideal candidate will have a proven track record of success in event management, excellent communication and interpersonal skills, and the ability to work under pressure and resolve conflicts in a professional and efficient manner.

Responsibilities:
  • Event Planning:
    • Plan, organize, and coordinate events, including weddings, corporate events, social gatherings, conferences, and private functions.
    • Liaise with clients to understand event needs, timelines, and expectations.
    • Develop detailed event schedules, ensuring all timelines are met and the venue is set up according to client specifications.
  • Venue Operations:
    • Oversee the daily operations of the venue, ensuring it is maintained, clean, and fully operational.
    • Manage venue bookings, including handling inquiries, confirming availability, and processing contracts.
    • Ensure compliance with all health, safety, and licensing regulations for the venue and events.
  • Customer Service:
    • Provide exceptional customer service by addressing client questions, concerns, and requests promptly and professionally.
    • Act as the main point of contact for clients before, during, and after events.
    • Ensure clients' needs are met to ensure satisfaction, and gather feedback to improve future services.