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Experiential Events Coordinator and Venue Manager
1 week ago
We are seeking a highly organized and detail-oriented Event Manager and Venue Operations Specialist to join our team at Q2 HR Solutions. In this combined role, you will be responsible for overseeing the day-to-day operations of our venue, ensuring that all events held within the venue are executed seamlessly.
The ideal candidate will have strong project management skills, excellent communication and interpersonal skills, and the ability to work under pressure and resolve conflicts in a professional and efficient manner.
Key Responsibilities:- Event Planning:
- Plan, organize, and coordinate events, including weddings, corporate events, social gatherings, conferences, and private functions.
- Liaise with clients to understand event needs, timelines, and expectations.
- Develop detailed event schedules, ensuring all timelines are met and the venue is set up according to client specifications.
- Venue Operations:
- Oversee the daily operations of the venue, ensuring it is maintained, clean, and fully operational.
- Manage venue bookings, including handling inquiries, confirming availability, and processing contracts.
- Ensure compliance with all health, safety, and licensing regulations for the venue and events.
- Customer Service:
- Provide exceptional customer service by addressing client questions, concerns, and requests promptly and professionally.
- Act as the main point of contact for clients before, during, and after events.
- Ensure clients' needs are met to ensure satisfaction, and gather feedback to improve future services.