Customer Support Professional

7 days ago


Rizal, Philippines beBeeCustomerSupport Full time ₱2,300 - ₱25,500
Job Description

We are seeking a Customer Support Professional to join our fast-paced team. As a key member of our customer-facing department, you will be responsible for delivering exceptional service and support to our customers.

Your primary objective will be to provide timely, effective, and personalized solutions to customer inquiries, concerns, and issues. This may involve managing orders, returns, refunds, shipping, and administrative updates with accuracy.

You will also respond to product enquiries, using fitment guides and brand resources to provide accurate recommendations. Additionally, you will investigate 'Where is my order?' (WISMO) queries, including follow-ups with shipping providers, and apply goodwill gestures as needed.

Maintaining up-to-date records across systems and processes using Salesforce Service Cloud is also an essential part of this role.

Required Skills and Qualifications
  • At least 5 years of customer service experience, preferably in an online retail environment.
  • Excellent written English, with the ability to adapt tone across multiple brand domains and different customer types.
  • Demonstrates proactive follow-ups and maintains clear, accurate documentation.
  • Proactive, positive attitude with strong initiative and attention to detail.
  • Proficiency in Salesforce or other CRM/ticketing systems such as Zendesk and Intercom.
  • Ability to work efficiently under pressure and meet KPIs.
  • Friendly, team-oriented personality, willing to ask questions and contribute.
Benefits
  • $50 Internet Allowance
  • $50 HMO allowance
  • 20 days Paid Time Off


  • Rizal, Philippines beBeeProfessional Full time ₱7,200 - ₱7,800

    Job OverviewThis position plays a vital role in ensuring seamless customer service support and collaboration with the Service Manager. The successful candidate will be responsible for providing high-level assistance to clients and team members.Key Responsibilities:Maintain a professional demeanor when interacting with clients and colleaguesOffer exceptional...


  • Rizal, Philippines beBeeCustomerService Full time $18,000 - $24,000

    Customer Service RoleThis position involves providing top-tier support to clients in a remote setting. As the frontline ambassador, you'll handle inquiries, resolve issues, and offer guidance—all while embodying values of innovation, empathy, and excellence.Main ResponsibilitiesSupport & Troubleshooting: Respond to customer queries via email, chat, or...


  • Rizal, Philippines beBeeAdministrative Full time ₱4,000 - ₱5,000

    Job DescriptionA Virtual Assistant is a dedicated professional responsible for providing administrative support to fast-growing startups in a fully remote, full-time position.The role involves drafting emails and handling business communications, taking video conferences, interfacing with clients and customers, scheduling and planning meetings and events,...


  • Rizal, Philippines beBeeCustomerSupport Full time ₱300,000 - ₱450,000

    Customer Support OpportunityAt TalentPop, we're committed to providing exceptional customer experiences. As a remote Customer Support Agent, you'll play a vital role in ensuring our customers receive outstanding support.About the RoleAs a key member of our team, your primary responsibility will be to provide professional and friendly support to our customers...


  • Rizal, Philippines beBeeCustomerSupport Full time ₱4,000 - ₱6,000

    Job OpportunityAs a dedicated support professional, you will play a vital role in delivering exceptional service to multiple clients across various channels. This position requires adaptability, strong communication skills, and a commitment to meeting performance metrics in a fast-paced environment.Key ResponsibilitiesManage tasks across multiple client...


  • Rizal, Philippines beBeeSupport Full time ₱80,000 - ₱150,000

    Job OverviewWe are seeking a highly skilled Technical Support Professional to join our team. This role involves providing exceptional technical support to clients via phone, chat, or email.Key ResponsibilitiesRespond to inbound technical support requests in a timely and professional manner.Diagnose and troubleshoot hardware, software, and network issues with...


  • Rizal, Philippines beBeeCustomer Full time ₱1,200,000 - ₱1,600,000

    Customer Service Professional RoleThe purpose of this role is to deliver exceptional customer support and help clients achieve their business objectives.ResponsibilitiesProvide timely and effective chat and email support to clientsMonitor product performance and gather feedbackManage databases and coordinate with internal teamsResolve customer complaints and...


  • Rizal, Philippines beBeeCustomerSupport Full time $45,000 - $63,000

    Our organization is seeking a skilled professional to fill the role of Customer Support Representative.About the Job:We are looking for an experienced customer support specialist to join our team. The ideal candidate will have excellent communication skills, be able to work well under pressure, and have a passion for helping others. This is an excellent...


  • Rizal, Philippines beBeeCustomerSupport Full time ₱1,400 - ₱1,800

    Join us as a Customer Support ProfessionalJob SummaryWe are seeking a skilled and enthusiastic individual to fill the role of Customer Support Professional. This is an exciting opportunity for someone who is passionate about delivering exceptional customer service and has a strong commitment to excellence.Key ResponsibilitiesResolve customer inquiries in a...


  • Rizal, Philippines beBeeCustomerSupport Full time $40,000 - $60,000

    Customer Support SpecialistWe are seeking a skilled and experienced Customer Support Specialist to join our team. The ideal candidate will possess excellent communication skills, the ability to work independently, and a strong passion for delivering exceptional customer experiences.About the Role:The Customer Support Specialist will be responsible for...