Account Resolution Expert

6 days ago


Makati City, National Capital Region, Philippines Nityo Infotech Services Philippines Full time

**Job Summary:**

Nityo Infotech Services Philippines is seeking highly skilled and customer-focused Customer Service Representatives to join our team. As a Customer Service Representative, you will be responsible for handling customer inquiries, resolving issues, and providing support through various communication channels.

**Key Responsibilities:**

  • Respond to customer inquiries and resolve issues in a timely and professional manner.
  • Provide product information, clarify customer queries, and address concerns in a courteous and empathetic tone.
  • Work collaboratively with internal teams to ensure seamless issue resolution and customer satisfaction.

**Requirements:**

  • Bachelor's degree or equivalent in any field.
  • At least 1-2 years of experience in customer-facing roles, preferably in the BPO industry.
  • Excellent verbal and written communication skills, with the ability to articulate complex ideas clearly and concisely.
  • Able to work effectively in a fast-paced environment, managing multiple priorities and deadlines.
  • Strong problem-solving skills, with a focus on creative and effective solutions.

**What We Offer:

Nityo Infotech Services Philippines is committed to providing a positive and inclusive work environment that fosters growth, learning, and success. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



  • Quezon City, National Capital Region, Philippines Polaris Careers Full time

    We are looking for a detail-oriented Healthcare Account Resolution Expert to join our Polaris Careers team. In this role, you will be responsible for resolving customer complaints and concerns in a timely and professional manner, ensuring patient satisfaction and loyalty.Responsibilities:Issue Resolution: Identify and resolve customer complaints and concerns...


  • Quezon City, National Capital Region, Philippines Blue Eagle 525 Lending Investor Inc Full time

    Blue Eagle 525 Lending Investor Inc is seeking a seasoned Debt Resolution Expert to join our team. As a key member of our collection department, you will be responsible for managing and collecting overdue payments from borrowers while maintaining a positive client relationship.Key Accountabilities:Debt Resolution: Resolve outstanding debts through...


  • Quezon City, National Capital Region, Philippines IBM Qatar Full time

    Job DescriptionWe are seeking a highly motivated and detail-oriented Receivables Resolution Expert to join our team at IBM Qatar. In this role, you will be responsible for resolving discrepancies and errors in payment processing, collaborating with internal teams, and providing excellent client service.Your Key ResponsibilitiesInvestigate and resolve...


  • Makati City, National Capital Region, Philippines JOB MATCHMAKER Full time

    What We Offer:">As a Billing and Collection Associate at JOB MATCHMAKER, you can expect a competitive salary of Php 18,000.00 per month and a comprehensive benefits package that includes a work schedule of 8:30am-5:30pm.Responsibilities:">This role involves a range of responsibilities, including:Managing client relationships and responding to their...


  • Makati City, National Capital Region, Philippines Neksjob Full time

    Neksjob is committed to providing exceptional customer service and ensuring the accuracy of our financial transactions. As a Dispute Resolution Manager, you will play a critical role in resolving billing disputes and maintaining positive relationships with our clients.The ideal candidate will have excellent communication and problem-solving skills, as well...


  • Makati City, National Capital Region, Philippines China Bank PH Full time

    China Bank PH is seeking an experienced Account Acquisition Expert to join our team. As an Account Acquisition Expert, you will play a critical role in acquiring and maintaining new and existing commercial and corporate loan accounts.Responsibilities:Account Acquisition: You will be responsible for acquiring new commercial and corporate loan accounts.Client...


  • Makati City, National Capital Region, Philippines Neksjob Corporation Full time

    About This RoleWe're seeking an experienced Chargeback Coordinator to join our team at Neksjob Corporation. As a Chargeback Coordinator, you will be responsible for managing chargeback processes, resolving billing disputes, and ensuring accurate financial transactions. This role requires collaboration with internal teams, handling accounts payable (AP) and...


  • Makati City, National Capital Region, Philippines Metrobank Full time

    About the RoleWe are seeking a highly motivated and results-driven Financial Recovery Expert to join our team. The successful candidate will be responsible for managing a portfolio of delinquent accounts, and working closely with other team members to achieve set targets and standards.Key Responsibilities: Manage and maintain a portfolio of delinquent...


  • Makati City, National Capital Region, Philippines TVI Resource Development Phils., Inc. Full time

    TVI Resource Development Phils., Inc. is seeking an experienced Accounting and Auditing Expert to join our team. The ideal candidate will have:Minimum 2-3 years of experience in a senior accounting roleDemonstrated knowledge of the mining industry and its accounting standardsFamiliarity with all aspects of accounting, including financial reporting, auditing,...


  • Makati City, National Capital Region, Philippines PalawanPay Full time

    Corporate Accounting and Auditing ExpertiseWe are seeking a highly experienced Corporate Accounting and Auditing Expert to join our team. As a key member of the accounting department, you will be responsible for ensuring the accuracy and integrity of our financial data, while also providing expert guidance on auditing and compliance matters.Main...


  • Makati City, National Capital Region, Philippines ACCA Careers Full time

    About the RoleThis position will be responsible for supporting the Team Manager in delivering value to ACCA Careers through operating and innovating world-class Accounts Payable RTP process.As an Accounts Payable Expert, you will work closely with various stakeholders across different levels in CP, Businesses, and Finance to effectively and efficiently...


  • Makati City, National Capital Region, Philippines WHR Global Consulting Full time

    About the RoleThis is an exciting opportunity for a motivated and detail-oriented individual to join our team as an Accounting Operations Expert. As a key contributor to our accounting operations, you will be responsible for managing financial data, developing financial procedures, and collaborating with cross-functional teams.Key ResponsibilitiesManage...


  • Quezon City, National Capital Region, Philippines NTT DATA North America Full time

    We are seeking a Claims Resolution Specialist to join our team at NTT DATA North America.About the RoleAs a Claims Resolution Specialist, you will be responsible for handling phone calls from policyholders, beneficiaries, agents, and internal customers, addressing their inquiries and resolving issues in a timely and professional manner.You will need to have...


  • Makati City, National Capital Region, Philippines Development Bank of the Philippines Full time

    The Development Bank of the Philippines is seeking an experienced Accounting and Auditing Expert to join our team. As a key member of our accounting department, you will be responsible for analyzing and evaluating financial data and providing recommendations to support decision making.Your duties and responsibilities will include:Analyzing and evaluating...


  • Makati City, National Capital Region, Philippines TAG Consultancy Gibraltar Full time

    Senior Associate - Audit and AccountingTAG Consultancy Gibraltar is looking for a highly skilled Senior Associate to join our team. As an expert in Audit and Accounting, you will be responsible for leading and coordinating audits and accounting engagements.Key responsibilities include:Overseeing job administration of project setup, report writing, engagement...


  • Quezon City, National Capital Region, Philippines BEST CAREERS AND OPPORTUNITIES Full time

    **Job Overview:**We are seeking a highly skilled and experienced Incident Manager to join our team at BEST CAREERS AND OPPORTUNITIES. As an Incident Manager, you will be responsible for driving the service operations and managing the Major Incident Management process.The ideal candidate will have 8-10 years of experience in driving service operations and at...


  • Quezon City, National Capital Region, Philippines Intelassist Full time

    We are seeking an experienced Account Resolution Specialist to join our team at Intelassist.About the RoleThis position involves resolving disputes and ensuring timely payments for patient accounts. The ideal candidate will have excellent communication skills, be able to work independently, and possess strong analytical abilities.Key...

  • Platform Expert

    3 days ago


    Makati City, National Capital Region, Philippines Tbwa ChiatDay Inc Full time

    Are you passionate about delivering exceptional customer experiences? As a Platform Expert, you will leverage your technical expertise to troubleshoot complex issues and provide timely resolutions to our customers.Responsibilities:Support customers via various channels.Troubleshoot technical issues using advanced troubleshooting techniques.Collaborate with...


  • Makati City, National Capital Region, Philippines Kone México Full time

    The Digital Services Expert role at Kone Mexico is a critical position that requires expertise in digital solutions and services. As the primary support person and subject matter expert for digital solutions, you will play a key role in developing competences of the digital services in your own frontline.Key Responsibilities:Evaluate and coordinate issues...


  • Mandaluyong City, National Capital Region, Philippines Penbrothers Full time

    Role OverviewPenbrothers is seeking a seasoned Account Growth Expert to join our team. As an Account Growth Expert, you will be responsible for developing and executing strategies to drive account growth, identifying new business opportunities, and maintaining strong relationships with clients.This is an exciting opportunity to join a dynamic team and...