Account Resolution Expert
6 days ago
**Job Summary:**
Nityo Infotech Services Philippines is seeking highly skilled and customer-focused Customer Service Representatives to join our team. As a Customer Service Representative, you will be responsible for handling customer inquiries, resolving issues, and providing support through various communication channels.
**Key Responsibilities:**
- Respond to customer inquiries and resolve issues in a timely and professional manner.
- Provide product information, clarify customer queries, and address concerns in a courteous and empathetic tone.
- Work collaboratively with internal teams to ensure seamless issue resolution and customer satisfaction.
**Requirements:**
- Bachelor's degree or equivalent in any field.
- At least 1-2 years of experience in customer-facing roles, preferably in the BPO industry.
- Excellent verbal and written communication skills, with the ability to articulate complex ideas clearly and concisely.
- Able to work effectively in a fast-paced environment, managing multiple priorities and deadlines.
- Strong problem-solving skills, with a focus on creative and effective solutions.
**What We Offer:
Nityo Infotech Services Philippines is committed to providing a positive and inclusive work environment that fosters growth, learning, and success. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
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