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Debt Resolution Professional

2 weeks ago

Makati City, National Capital Region, Philippines Metrobank Full time
About the Role

We are seeking a highly motivated and results-driven Financial Recovery Expert to join our team. The successful candidate will be responsible for managing a portfolio of delinquent accounts, and working closely with other team members to achieve set targets and standards.

  • Key Responsibilities: Manage and maintain a portfolio of delinquent accounts, conduct regular follow-ups with cardholders, and negotiate payment proposals that meet the company's guidelines.
  • Collaboration and Communication: Work closely with other team members to achieve set targets and standards, and communicate effectively with customers to resolve queries and complaints.
Qualifications
  • Bachelor's degree in a related field, preferably business or finance.
  • Previous experience in credit collection or a similar field is an advantage.
  • Excellent communication and interpersonal skills, with the ability to work effectively in a team environment.