Virtual Medical Administration Specialist
7 days ago
We are seeking a highly skilled and empathetic professional to fill the position of Virtual Medical Receptionist.
This role requires strong administrative skills, with the ability to manage multiple tasks simultaneously and provide exceptional customer service to patients via phone and electronic means.
The successful candidate will have experience working in a medical office environment, possess excellent communication skills, and be proficient in using electronic health record (EHR) systems and scheduling software.
Key Responsibilities- Manage incoming patient calls and inquiries with professionalism and warmth.
- Schedule appointments and maintain the medical provider's calendar efficiently.
- Collect and update patient information accurately in the EHR system.
- Provide patients with information about services, procedures, and protocols.
- Handle patient check-ins and follow-up communications.
- Previous experience as a medical receptionist or in a similar administrative role is preferred.
- Strong understanding of medical office procedures and protocols.
- Excellent communication and interpersonal skills.
- Proficient in using EHR systems and scheduling software.
- Ability to work independently in a remote environment.
- Opportunity to work remotely with a dynamic team.
- Competitive compensation package.
- Chance to develop skills and experience in a fast-paced medical environment.
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