
Administrative Healthcare Professional
7 days ago
We are seeking a highly organized and detail-oriented Medical Administrative Assistant to support healthcare providers and ensure seamless operations within a medical office environment. The successful candidate will be adept at various administrative tasks, including data entry, appointment scheduling, records management, prescription refills, and patient insurance verification.
Key Responsibilities:
- Coordinate and schedule appointments for healthcare providers and patients, manage calendars to ensure efficient use of time and resources.
- Facilitate communication between patients and healthcare providers, relaying messages, scheduling follow-up appointments, and addressing inquiries.
- Maintain accurate and up-to-date medical records, including patient histories, treatment plans, and test results, ensuring compliance with regulatory standards and protocols for medical documentation.
- Assist in coding procedures and diagnoses accurately for billing purposes, collaborating with the billing department to resolve any discrepancies and ensure timely reimbursement.
- Manage prescription refills, coordinating with pharmacies and obtaining prior authorizations when necessary, maintaining medication records, and ensuring patients receive necessary prescriptions in a timely manner.
- Engage in virtual team meetings, collaborate with colleagues to coordinate patient care and administrative tasks effectively, utilizing virtual communication tools to facilitate seamless collaboration and information sharing.
- Input patient information, treatment plans, and other medical data into electronic health record (EHR) systems accurately and efficiently, organizing medical records and documentation to ensure easy retrieval and accessibility.
- Verify patient insurance coverage and eligibility for medical services, communicating with insurance providers to obtain necessary authorizations and resolve coverage-related issues.
- Proven experience in the healthcare industry.
- Proficiency in English communication, both written and verbal.
- Proficient in virtual office tools, EHR systems, and communication platforms.
- Strong customer service and critical thinking skills.
- Understanding of HIPAA regulations and the importance of patient data confidentiality.
- Strong problem-solving skills and ability to work with minimal supervision.
- High school diploma or equivalent.
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