Medical Administrative Specialist

7 days ago

Rizal, Philippines beBeeVirtual Full time $9,600
Medical Virtual Assistant Role

This role involves providing administrative support to medical professionals and healthcare establishments. Key responsibilities include managing calls, maintaining accurate records, and ensuring seamless communication between patients, providers, and insurance companies.


Responsibilities:
  • Managing inbound and outbound calls related to patient inquiries, appointments, and data verification.
  • Maintaining professional phone etiquette.
  • Obtaining medical history by navigating through Electronic Medical Records (EMRs) such as Cerner, Epic, AthenaNet/AthenaHealth, and NextGen.
  • Verifying healthcare insurance coverage and eligibility.
  • Providing administrative support including data entry, appointment scheduling, email management, record management, and time-keeping.
  • Taking charge of health promotion, explanation of care plans, admissions, new patient intake, and front-desk triage.
  • Establishing a professional relationship with medical professionals and patients by acting as a primary liaison between patients and providers.
  • Adhering to HIPAA policy.
Required Skills and Qualifications:
  • Excellent verbal and written English communication skills.
  • 1–2 years of experience in a medical-related field.
  • Familiarity with medical terminologies.
  • Healthcare-related degree is highly preferred.
  • Intermediate skills with Google Workspace and/or Microsoft Office.
  • HIPAA certification is a plus.
  • Strong attention to detail.
  • Impartial.
  • Highly organized.
  • Computer savvy.
  • Open to working night shifts.
Benefits:
  • Starting rate is $800 monthly.
  • Employment Type: Independent Contractor.
  • Free Training.
  • Paid Time Off.
  • HMO Coverage.
  • Optical Rewards.
  • Performance-Based Increase.
  • Permanent Work From Home.

The ideal candidate will possess excellent communication skills, be highly organized, and have strong attention to detail. If you are looking for a challenging and rewarding role in the medical industry, this could be the opportunity for you.

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