Travel and Ticketing Specialist
1 week ago
We are seeking a skilled Travel and Ticketing Specialist to join our team at JKILC, a reputable travel agency with over 29 years of experience. Our company offers a unique blend of traditional values and modern innovations.
Key Responsibilities:
- Manage client reservations and bookings for flights, ensuring accuracy and efficiency.
- Issue tickets, verify passenger information, and handle refunds, cancellations, and changes in accordance with corporate guidelines.
- Deliver exceptional customer service by responding to inquiries and issues about bookings and tickets.
- Maintain detailed records of all bookings, deals, and correspondence with clients.
- Collaborate with other departments and external partners to ensure seamless service delivery.
Requirements and Qualifications:
- Bachelor's degree holder.
- At least one year of experience in ticketing or a related field.
- Able to work on-site.
- Available to attend face-to-face interviews upon request.
- Experience working in BPO or a travel agency company is preferred.
What We Offer:
- Competitive salary range: Php 25,000 - Php 35,000 per month (negotiable based on experience).
- Opportunities for professional growth and development.
- A dynamic and supportive work environment.
- Amenable to work from home arrangements on Saturdays.
Recruitment Process:
- Initial Interview.
- Second Interview.
- Final Interview.
- Job Offer.
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