Travel and Ticketing Specialist

1 month ago


Paranaque City, Calabarzon, Philippines JKILC Full time
About the Role

We are seeking a skilled Travel and Ticketing Specialist to join our team at JKILC, a reputable travel agency with over 29 years of experience. Our company offers a unique blend of traditional values and modern innovations.

Key Responsibilities:

  • Manage client reservations and bookings for flights, ensuring accuracy and efficiency.
  • Issue tickets, verify passenger information, and handle refunds, cancellations, and changes in accordance with corporate guidelines.
  • Deliver exceptional customer service by responding to inquiries and issues about bookings and tickets.
  • Maintain detailed records of all bookings, deals, and correspondence with clients.
  • Collaborate with other departments and external partners to ensure seamless service delivery.

Requirements and Qualifications:

  • Bachelor's degree holder.
  • At least one year of experience in ticketing or a related field.
  • Able to work on-site.
  • Available to attend face-to-face interviews upon request.
  • Experience working in BPO or a travel agency company is preferred.

What We Offer:

  • Competitive salary range: Php 25,000 - Php 35,000 per month (negotiable based on experience).
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.
  • Amenable to work from home arrangements on Saturdays.

Recruitment Process:

  • Initial Interview.
  • Second Interview.
  • Final Interview.
  • Job Offer.


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