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Customer Service Ambassador

2 months ago

Binangonan, Calabarzon, Philippines Neksjob Full time

Job Title: Customer Service Representative



About the Role:



In this role, you will be the first point of contact for our customers, providing them with exceptional service and support.



Key Responsibilities:




  • Answer incoming calls and respond to customer inquiries in a timely and professional manner.
  • Provide product and service information to customers.
  • Manage and resolve customer complaints in a fair and efficient manner.
  • Research, identify, and resolve customer complaints using applicable software.


Requirements:




  • Senior High School Graduates with at least 6 months and above work experience.
  • High School Graduates with at least 6 months of continuous call center experience.
  • Good command of the English language.
  • Ability to work on holidays and weekends, night shifts, and shifting schedules.


About Neksjob:



Neksjob is a dynamic and fast-paced company that values its customers and employees. We are committed to providing exceptional service and support to our customers.



What We Offer:




  • A competitive salary range of ₱17,000 – ₱25,000 per month.
  • A comprehensive benefits package.
  • Ongoing training and development opportunities.
  • A collaborative and supportive work environment.


How to Apply:



Interested candidates should submit their application, including their resume and a cover letter, to [insert contact information].



Equal Employment Opportunity:



Neksjob is an equal employment opportunity employer. We welcome applications from diverse candidates and are committed to creating an inclusive and respectful work environment.