Telecommunications Service Expert

Job Overview

Neksjob is seeking a skilled Telecommunications Service Expert to join our team.

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• Analyze customer inquiries and provide solutions in a timely manner.
  
• Log all interactions with customers for proper monitoring and closure.
  
• Demonstrate proficiency in communicating with customers and address their concerns.
  
• Gain in-depth knowledge of Neksjob products to deliver accurate customer assistance.
  
• Process orders, forms, applications, and requests with attention to detail.
  
• Maintain thorough records of customer interactions and transactions.
  
• Collaborate with colleagues to ensure exceptional customer service.
  

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• At least 18 years old.
  
• High school/senior high school graduate.
  
• Good English communication & interaction skills.
  
• BPO experience preferred but not required.
  
• Able to work flexible schedules.
  
• Able to work onsite.
  

About Neksjob

Neksjob offers a dynamic work environment with opportunities for growth and development.