Technical Service Associate

4 days ago


Taguig, National Capital Region, Philippines ETeam PH Full time
About the Role

The Customer Support Analyst will play a critical role in ensuring that customers receive high-quality support. This includes responding to customer inquiries, troubleshooting technical issues, and escalating complex problems to senior staff members.

Key Responsibilities
  • Investigate and resolve customer complaints in a timely and professional manner.
  • Provide excellent customer service through various communication channels, including phone, email, and messaging platforms.
  • Collaborate with internal teams to identify and implement process improvements.


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