Customer Service Liaison

6 hours ago


Makati City, National Capital Region, Philippines ASIA NAVIS INTERNATIONAL CORPORATION Full time

Job Description:

Company Overview

ASIA NAVIS INTERNATIONAL CORPORATION is a leading provider of innovative solutions. Our team is dedicated to delivering exceptional service and support to our clients.

Job Summary

We are seeking a highly skilled Technical Support Representative to join our team. As a Technical Support Representative, you will be responsible for providing first-line technical support to our clients via phone, email, and chat.

Key Responsibilities
  • Respond to client inquiries in a timely and professional manner.
  • Categorize and escalate complex issues to second-level support as needed.
  • Create and manage tickets in our helpdesk system.
  • Provide excellent customer service and ensure client satisfaction.
  • Maintain accurate records of client interactions and issue resolution.
Requirements

To be successful in this role, you must have:

  • A Bachelor's Degree in Business Administration or a related field.
  • At least 1 year of relevant experience in technical support.
  • Excellent communication and problem-solving skills.
  • Proficiency in MS Office applications.
Benefits

We offer a competitive salary, comprehensive benefits package, and opportunities for career growth and development.



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