Senior Learning Operations Specialist

2 days ago

Bacoor, Calabarzon, Philippines beBeeLearning Full time $120,000 - $140,000

About the Role

As a Senior Business Analyst in Learning and Development, you will play a pivotal role in shaping the future of our organization's learning operations.

Job Description

  • We are seeking an experienced analyst to support Learning & Development operations with a variety of learning analytics and automation solutions.
  • This role involves conducting and managing outcomes that include analyzing, reviewing, forecasting, trending, and presenting information for business planning.
  • You will also be responsible for recommending process improvements by managing documented standard operating procedures.

Key Responsibilities

  • Gather data business requirements, including key L&D analytics, industry metrics, and benchmarks.
  • Assess and interpret customer needs and requirements.
  • Design, develop, and distribute L&D metrics reporting and visualization, leveraging business intelligence reporting.
  • Manage learner groups or analysis, and assignment of Environmental, Occupational Health & Safety (EOHS) regulatory training in coordination with business partners or training leads, leveraging business intelligence reporting.
  • Support EOHS team with future innovations of the learning enrollment process to reduce friction and improve accuracy.
  • Ensure all business processes are documented, uniform, and securely stored.
  • Recommend process improvements for improved efficiencies, removing waste, saving time, and reducing friction.
  • Solve moderately complex problems and/or conducts moderately complex analyses.

Requirements

  • Bachelor's degree, and 8+ years of experience in business analysis, including working with internal business partners and technology leads.
  • Experience in complex problem solving and process improvement, analyzing and recommending solutions.
  • Experience with Microsoft Power BI business intelligence reporting and Smartsheet.
  • Solid knowledge of latest innovations and emerging trends in leveraging data and providing predictive and prescriptive learning analytics.
  • Proficiency with Access databases.
  • Proficiency in learning management platforms (e.g., EdCast, Oracle Learning Cloud).
  • Proficiency in Office 365 Suite of Tools (MS Teams and Apps, PowerPoint, Word, Excel, Access, SharePoint, etc.).
  • Proven superior analytical thinking skills.
  • Proven solid relationship-building, accountability, and critical thinking skills.

About Us

We believe everyone deserves the opportunity to live their healthiest life. Our mission is to help people live healthier lives and make the health system work better for everyone.

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