Branch Operations Coordinator

17 hours ago


Makati City, National Capital Region, Philippines Hunter's Hub Incorporated Full time

Company Overview

Hunter's Hub Incorporated is a dynamic organization that values innovation and customer satisfaction.

Job Description

We are seeking an experienced Branch Specialist to join our team. In this role, you will be responsible for providing exceptional customer service and support in a fast-paced branch environment.

Required Skills and Qualifications

  • Candidate must possess at least a Bachelor's/College Degree, any field.
  • At least 2 year(s) of working experience in administrative or customer service functions is required for this position.
  • Background in insurance operational processes is a plus.
  • Must be Customer oriented
  • Highly developed sense of integrity
  • Pleasant, patient and friendly attitude
  • Detail oriented and Highly organize

Duties and Responsibilities

  • Meet the agreed service level standards in supporting Agency channel's branch operational requirements related to New Business processing, collection and proper office administration, towards the achievement of Agency channel's sales targets.
  • Provide customer service support in a timely manner and reliable service delivery for after-sales requests.
  • Processing of New Business transactions within the agreed service level standard.
  • Accurate and timely posting of premium collections.
  • Processing of after sales transactions within the agreed service level standards.
  • Provides effective customer and distributor service for walk-in clients.
  • Upkeep of branch office facilities.
  • Distributor relationship.
  • Perform other functions that would be required from time to time.

Benefits

As a valued member of our team, you will receive a competitive salary package and opportunities for growth and development.

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