Branch Operations Coordinator

17 hours ago


Makati City, National Capital Region, Philippines Hunter's Hub Incorporated Full time

About Us:

Hunter's Hub Incorporated is a reputable organization that values excellence and professionalism. We are committed to delivering exceptional service and support to our clients.

Job Summary:

We are seeking a highly skilled Branch Operations Coordinator to join our team. The successful candidate will be responsible for providing customer service support, processing new business transactions, and maintaining accurate records.

Key Responsibilities:

  • Meet service level standards in supporting branch operational requirements related to new business processing, collection, and office administration.
  • Provide timely and reliable customer service support for after-sales requests.
  • Process new business transactions within agreed service level standards.
  • Accurately and timely post premium collections.
  • Process after-sales transactions within agreed service level standards.
  • Provide effective customer and distributor service for walk-in clients.
  • Maintain branch office facilities.
  • Distributor relationship management.

Requirements:

  • Bachelor's degree or equivalent qualification.
  • At least 2 years of working experience in administrative or customer service functions.
  • Background in insurance operational processes is an asset.
  • Customer-oriented with high integrity.
  • Pleasant, patient, and friendly attitude.
  • Detail-oriented and highly organized.


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