Branch Operations Coordinator
17 hours ago
About Us:
Hunter's Hub Incorporated is a reputable organization that values excellence and professionalism. We are committed to delivering exceptional service and support to our clients.
Job Summary:
We are seeking a highly skilled Branch Operations Coordinator to join our team. The successful candidate will be responsible for providing customer service support, processing new business transactions, and maintaining accurate records.
Key Responsibilities:
- Meet service level standards in supporting branch operational requirements related to new business processing, collection, and office administration.
- Provide timely and reliable customer service support for after-sales requests.
- Process new business transactions within agreed service level standards.
- Accurately and timely post premium collections.
- Process after-sales transactions within agreed service level standards.
- Provide effective customer and distributor service for walk-in clients.
- Maintain branch office facilities.
- Distributor relationship management.
Requirements:
- Bachelor's degree or equivalent qualification.
- At least 2 years of working experience in administrative or customer service functions.
- Background in insurance operational processes is an asset.
- Customer-oriented with high integrity.
- Pleasant, patient, and friendly attitude.
- Detail-oriented and highly organized.
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