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Accommodation Support Representative

2 weeks ago

Makati City, National Capital Region, Philippines Vericom Inc Full time
Job Details:

We are looking for an experienced ACCOMMODATION SUPPORT REPRESENTATIVE to join our team at Vericom Inc. The ideal candidate will possess excellent customer service skills and technical knowledge of online booking platforms.

Key Responsibilities:

  • Assist customers with hotel bookings, cancellations, and amendments
  • Communicate effectively with customers to address their queries and concerns
  • Familiarity with CRM tools for customer management and online booking systems

Minimum Requirements:

  • Educational Background: A degree in Hospitality, Tourism, Business Administration, or a related field is preferred
  • Experience: Background in the travel industry, sales, or customer service (e.g., travel agent, booking coordinator)
  • Skills: Strong research skills for finding the best travel deals and accommodations, proficiency in office applications (Excel, Word, Google Workspace)

About Our Company:

At Vericom Inc., we strive to deliver exceptional BPO services to various industries, including travel, healthcare, and finance.