
Senior Vendor Relationship Manager
1 day ago
Are you ready to push beyond your limits and make a meaningful impact?
We're looking for an experienced Third Party Vendor Manager to oversee and manage third-party vendors within the Consumer domain.
The ideal candidate will possess in-depth knowledge of Consumer support requirements, vendor management best practices, and a proven track record of effectively managing vendor relationships.
Key Responsibilities:- Manage performance and relationships with BPO Vendors
- Generate insights and present them to Vendors and Internal stakeholders
- Create and/or execute strategies to improve vendor performance
- Ensure vendors are compliant with Coinbase requirements policy-wise and contractually
- 3+ years of relevant vendor management or Consumer Operations experience
- Experience leading BPO operations (preferably in the Consumer space) or directly relevant Consumer Operations (Financial sector)
- Excellent communication skills and styles, both written and verbal
- Proven ability to lead and coordinate multi-disciplinary projects and initiatives in a fast-paced business environment
A collaborative and dynamic work environment with opportunities for growth and development.
Competitive salary and benefits package.
Professional training and mentorship programs.
Opportunities for travel and professional development.
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Senior Vendor Management Specialist
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Senior Client Relationship Specialist
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Vendor Risk Management Specialist
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Senior Client Relationship Manager
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