
Legal Client Service Representative
1 week ago
The Legal Client Intake Coordinator is a pivotal role within our organization, responsible for effectively managing the intake process from initial inquiry to case assignment.
This includes collecting and reviewing new client inquiries via various channels, assessing the suitability of cases in conjunction with supervising attorneys, and ensuring seamless communication throughout the process.
The ideal candidate will possess excellent interpersonal and communication skills, be detail-oriented, and thrive in a fast-paced, client-facing environment.
Schedule Interviews and Case Assignments
- Coordinate with clients to schedule interviews and gather necessary information
- Evaluate case suitability in consultation with supervising attorneys
- Ensure accurate and timely case initiation
Maintain Confidentiality and Accuracy
- Preserve confidentiality while managing multiple client interactions
- Prepare detailed summaries of intake interviews
Ongoing Development and Growth
We are seeking a highly organized and empathetic Legal Client Intake Coordinator to serve as the first point of contact for prospective clients, providing exceptional support and guidance throughout the intake process.
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