
Appointment Setter
3 days ago
We are seeking an experienced Virtual Assistant to play a pivotal role in ensuring clients receive reliable and timely transportation services.
Key Responsibilities
- Establish strong relationships with clients through effective communication, active listening, and rapport-building.
- Ensure client satisfaction by managing schedules accurately and efficiently.
- Maintain professionalism with excellent telephone etiquette and a clear command of the English language.
Requirements
- Proven experience in the NEMT industry or related fields.
- Strong communication skills, both verbal and written.
- Ability to handle objections with confidence and professionalism.
- Detail-oriented and highly organized, with a focus on meeting client expectations.
- Tech-savvy and comfortable using scheduling and documentation tools.
Preferred Qualifications
- Experience working with scheduling and documentation software.
- Basic knowledge of the Non-Emergency Medical Transportation (NEMT) industry.
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