
Sales Experience Advocate
4 days ago
Customer Success Representative Job Description
Job SummaryThis role is a fantastic opportunity for individuals who enjoy working in sales and are passionate about delivering exceptional customer experiences. As a Customer Success Representative, you will be responsible for interacting with customers to understand their needs and provide them with tailored solutions.
The ideal candidate will have excellent communication skills, be able to work effectively in a fast-paced environment, and possess a strong understanding of the health and wellness industry.
We are looking for someone who can build strong relationships with our customers, identify opportunities for growth, and drive revenue through effective sales strategies.
About the Role- Job Title: Sales Representative (B2C)
- Reports to: Team Lead
- Location: Remote
- Perform high-volume outbound sales calls to engage with customers and identify their needs or issues
- Leverage your expertise in the health and wellness industry to educate customers, build trust, and communicate the value of our products
- Clarify information and provide recommendations and solutions to customers via telephone calls
- Build positive work relationships with customers to enhance our company's image and public perception
- Strive to improve customer satisfaction through exceptional customer service
- Place outbound calls to customers to promote new products and services
- Complete call notes and reports as necessary and update them in the database
- Obtain and evaluate all relevant data to handle complaints and inquiries
- Keep up-to-date knowledge about existing products and services
- Previous experience in B2C Sales, including managing outbound and cold call functions
- Medical or healthcare industry experience is a plus, enhancing the candidate's ability to engage effectively in this position
- Strong phone presence with exemplary customer service and sales skills
- Excellent communication skills with active listening
- Customer focus and adaptability to different personality types
- Strong problem-solving and interpersonal skills
- Ability to multi-task, set priorities, and manage time effectively
- Ability to handle stressful situations appropriately
- Excellent written and verbal English language skills
- Proficient in relevant computer applications
- A base salary of $500-$700 per month, plus commission based on performance
- Potential earnings of $1300+ per month
- A remote work arrangement that offers flexibility and work-life balance
- A dynamic and supportive team environment
- Ongoing training and development opportunities
We are an equal opportunities employer and welcome applications from diverse candidates.
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