Operations Supervisor

2 days ago


Manila, National Capital Region, Philippines White & Case LLP Full time
Job Description

The Billing Supervisor plays a crucial role in managing the operations of its assigned section in the Manila Billing team for White & Case's billing.

This position is responsible for supervising and maintaining quality of work and promoting efficiency within the team. The supervisor will conduct recruitment processes, evaluate new hire's skills development, monitor team member's progress, provide regular feedback, and identify opportunities for team members' growth.

The Billing Supervisor must have strong operational and people management skills, excellent data skills with high accuracy, and excellent interpersonal skills, building and organizational skills, as well as communication skills. They must be highly organized, resilient, and mature, with the ability to deal with ambiguity.

Key responsibilities include facilitating process documentation and updating, conducting process review, capacity planning, and succession planning, and promoting continuous improvements. The supervisor will also prepare and present required reports to management and formulate business cases when needed.

A Bachelor's degree in accounting is required, and having passed the CPA board examination is an advantage. The ideal candidate should have three to five years of work experience as a team leader or supervisor, with a strong background in billing processes and the ability to handle various teams.


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