
Law Office Support Specialist
6 days ago
This role exists to support a law office's efficient daily operation by managing client communications, scheduling, document preparation, and billing processes. The job holder will be responsible for managing multiple client-group emails, ensuring prompt and professional responses. They will use templated responses for frequently asked client questions and follow-ups.
The Impact You'll Make- Email & Communication Management
- Draft legal documents using available templates and legal document software.
- Organize, monitor, and track court dates, hearings, and client consultations to avoid scheduling conflicts.
- Document & Calendar Management
- Maintain ongoing communication with clients through reminders and updates.
- Ensure intake forms and legal worksheets are completed thoroughly and accurately.
- Client Relationship Support
- Assist in preparing and sending invoices and collection letters using MyCase billing software.
- Coordinate events and staff recognition activities (e.g., Paralegal Day, holiday celebrations).
- Administrative Operations & Billing
- Oversee task management using Asana to monitor staff workflow and deadline adherence.
- Provide additional supportive tasks as needed for office operations.
Required:
- Proven paralegal or legal assistant experience, especially in family law.
- Experience managing multiple business email accounts and legal communications.
- Strong calendar and schedule management skills for court and client appointments.
- Familiarity with legal document drafting and form management using software tools.
- Proficiency with project management platforms like Asana and billing software (e.g., MyCase).
- Bilingual Spanish Speaker
- Excellent communication skills, both written and verbal, with a professional tone.
- Highly proactive and self-starting, anticipating needs and independently managing priorities.
- Detail-oriented with strong organizational skills and the ability to manage complex scheduling.
- Comfortable with technology, including Microsoft Office Suite, legal software (ProDoc, MyCase), and task management tools.
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