Medical Care Coordinator
2 weeks ago
We are seeking an experienced and detail-oriented individual to join our remote team as a Patient Service Representative (Scheduler) in family medicine and internal medicine support.
Key Responsibilities:
- Provide exceptional customer service to patients over the phone, schedule appointments, verify insurance coverage, and maintain accurate patient records within Athena EHR.
- Greet callers professionally and address patient needs promptly.
- Schedule primary care appointments, including annual exams, chronic care follow-ups, acute visits, and preventive screenings.
Requirements for Success:
- 2+ years of experience in a medical office setting, preferably in family medicine or internal medicine.
- Proficiency in Athena EHR, including scheduling, documentation, and patient communication features.
- Strong knowledge of primary care visit types, referral processes, and insurance requirements.
- Excellent communication and interpersonal skills.
- Ability to multitask and prioritize in a fast-paced environment.
About This Role:
The ideal candidate will possess strong communication skills, excellent attention to detail, and the ability to work effectively in a team environment. If you have the passion for delivering top-notch patient care and exceeding expectations, we want to hear from you
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