Sales and Support Representative

1 day ago


Tarlac City, Central Luzon, Philippines Neksjob Full time

Neksjob is a reputable organization seeking highly skilled individuals to fill the role of Customer Service Agent. This position offers an exciting opportunity for individuals to develop their skills and contribute to the success of our team.

About Us

We are a dynamic company committed to providing exceptional service to our clients. Our mission is to deliver high-quality solutions that meet the evolving needs of our customers.

The Role

In this role, you will be responsible for responding to customer inquiries, resolving issues, and providing information about our products and services. You will work closely with our team to ensure seamless communication and exceed customer expectations.

Key Responsibilities
  • Respond to customer calls, emails, and other forms of communication in a timely and professional manner.
  • Analyze customer concerns and provide effective solutions to resolve issues.
  • Provide product information, promotions, and other relevant details to customers.
  • Maintain accurate records of customer interactions and correspondence.
Qualifications

To be successful in this role, you must have:

  • A minimum of 2 years of college education (more than 60 units).
  • Excellent communication and interpersonal skills.
  • The ability to work independently and as part of a team.
  • A willingness to learn and adapt to new technologies and processes.
Benefits

We offer a competitive salary, paid training from day one, and a leadership team that values open communication and collaboration. Our work environment is fun and supportive, with opportunities for growth and development.



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