Customer Support Representative
1 week ago
We are seeking a highly skilled and motivated Customer Service Agent to join our team at Neksjob. The ideal candidate will possess excellent communication skills, be able to work well in a team environment, and provide top-notch customer service.
About the RoleThis is a full-time position that involves responding to incoming calls from customers, answering their questions and inquiries, troubleshooting problems, and providing information about our products or services.
Responsibilities- Respond to customer inquiries and resolve issues efficiently
- Provide product information and answer customer questions
- Troubleshoot technical issues and escalate complex problems as needed
- Work collaboratively with the team to achieve sales targets and improve customer satisfaction
To be successful in this role, you will need:
- A minimum of High School Graduate (old curriculum) / Senior High School Graduate (new curriculum) / College Graduate
- No prior experience is required; however, having 6 months of customer-facing experience is preferred
- Excellent communication and problem-solving skills
- Ability to work in a fast-paced environment and meet deadlines
In exchange for your hard work and dedication, we offer:
- A competitive salary range of PHP 8,000 - 16,000 per month, depending on experience
- Paid training from day one to ensure you have the skills and knowledge needed to excel in the role
- A fun and supportive team environment where you can build lasting relationships and grow professionally
- Opportunities for advancement and career growth within the company
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