Customer Service Representative

1 week ago


Tarlac City, Central Luzon, Philippines Neksjob Philippines Full time

Neksjob Philippines is seeking a highly skilled and motivated Customer Service Representative to join our team in Tarlac. This role offers an excellent opportunity for individuals who are passionate about delivering exceptional customer experiences and contributing to the growth of our organization.

Overview

We value our employees and strive to create a work environment that is stimulating, supportive, and challenging. As a Customer Service Representative, you will play a critical role in shaping the experience of our customers, providing them with timely and effective solutions to their queries.

Estimated Salary Package: 12,000-22,000 PHP

This competitive salary package is designed to recognize your skills, experience, and contributions to the company's success. You will also have access to opportunities for career advancement, professional growth, and personal development.

About the Role

As a Customer Service Representative, you will be responsible for responding to customer inquiries, resolving issues, and providing accurate information about our products and services. Your strong communication skills, problem-solving abilities, and enthusiasm for helping others will make you an asset to our team.

Key Responsibilities:
  • Respond to customer inquiries via phone, email, or chat
  • Resolve customer complaints and issues in a professional and courteous manner
  • Provide product information and features to customers
  • Collaborate with colleagues to achieve sales targets and improve customer satisfaction
Requirements

To succeed in this role, you should possess the following qualifications:

  • SHS Graduate/College Level degree
  • Strong verbal and written communication skills
  • Ability to work in a fast-paced environment
  • Customer-focused and team-oriented attitude
Why Work with Us?

We offer a dynamic and supportive work environment, opportunities for career growth, and a competitive salary package. If you are a motivated individual who is passionate about delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity.



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