Customer Service Team Lead

24 hours ago


Pulong Santa Cruz, Calabarzon, Philippines beBeeLeadership Full time ₱1,328,248 - ₱1,543,104
Job Overview

We're looking for a results-driven leader who can motivate and elevate our customer support teams to deliver exceptional service.

The ideal candidate will have a proven track record of leading high-performing teams and driving business outcomes through effective coaching and mentorship.

Key responsibilities include:

  • Leading and monitoring team performance to ensure key performance indicators (KPIs) are consistently met or exceeded.
  • Conducting regular coaching sessions and offering personalized guidance to help team members succeed.
  • Evaluating performance bi-annually and recommending opportunities for growth, promotions, or recognition.

Tech requirements include:

  • A personal computer with at least an i5 processor.
  • Minimum 20 Mbps internet speed for both upload and download.


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