
Technical Service Lead
1 day ago
The Customer Support Manager role involves overseeing a team of technical professionals who provide inbound break/fix and how-to support to customers. The successful candidate will be responsible for managing team performance, career development, and maintaining the highest standards of customer service.
Key Responsibilities:- Lead a team of 10-12 Customer Support Engineers in providing exceptional customer service.
- Monitor and oversee Support quality and SLA adherence, including coaching and CSAT follow-up.
- Develop individualized career plans to enhance team member growth and engagement.
- Collaborate with cross-functional teams to drive alignment and success outcomes.
- A self-motivated individual capable of working independently with limited guidance.
- Ownership and accountability for driving results and solving problems.
- Demonstrated grit and determination to achieve success.
- Excellent communication and collaboration skills.
- A desire to learn new technologies and adapt to a complex technical ecosystem.
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Senior Technical Operations Lead
1 day ago
Pulong Santa Cruz, Calabarzon, Philippines beBeeTechnical Full time ₱800,000 - ₱1,200,000Role OverviewThe Technical Support Manager will lead and develop a team of skilled technical professionals in the APAC region, focusing on operational excellence, technical quality of service, and team growth.Key Responsibilities:Direct a high-performing team across time zones to achieve exceptional resultsMentor and coach engineers through complex technical...
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Technical Support Team Lead
1 day ago
Pulong Santa Cruz, Calabarzon, Philippines beBeeTechnical Full time $90,000 - $120,000About the RoleThis is a leadership position within our Technical Support team.As a Team Lead, you will be responsible for leading a team of technical support representatives as they assist Tier 1 Support to ensure the successful support of the user base and the continuous improvement of team capabilities and performance.The primary focus of this role is on...
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C# Technical Lead
1 day ago
Pulong Santa Cruz, Calabarzon, Philippines beBeeDeveloper Full time $15,000 - $25,000Software Development ExpertWe are looking for a skilled Software Development Expert to join our team. This role will involve designing, developing and maintaining robust and scalable applications using C#.Design, develop and maintain software solutions that meet client requirements.Work collaboratively with cross-functional teams to deliver high-quality...
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Senior Team Lead
1 week ago
Pulong Santa Cruz, Calabarzon, Philippines beBeeTechnical Full time $90,000 - $120,000Job Title: Technical Support ManagerThe role of a Technical Support Manager involves leading the technical support team to ensure efficient operations and exceptional customer service. As a key member of the Customer Support department, you will serve as a technical expert on products with customers, providing clear and concise explanations of technical...
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Remote Technical Service Provider
1 day ago
Pulong Santa Cruz, Calabarzon, Philippines beBeeTechnical Full time ₱100,000 - ₱120,000Technical Support Specialist RoleMCI is a leading Business Process Outsourcing company specializing in delivering tailored solutions to meet diverse client needs. We're seeking skilled and customer-focused technical support representatives to provide technical assistance and troubleshooting support for various clients across...
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Chief Technical Lead
1 day ago
Pulong Santa Cruz, Calabarzon, Philippines beBeeEngineering Full time $80,000 - $150,000Job OpportunityA leading provider of open source software offers a unique position for an Engineering Manager.The company has pioneered global distributed collaboration and is expanding its engineering team.As an Engineering Manager, you will be responsible for optimizing the quality and velocity of development and operations.This role requires strong...
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Chief Architect and Technical Lead
1 day ago
Pulong Santa Cruz, Calabarzon, Philippines beBeeLead Full time ₱800,000 - ₱1,200,000Key Role in Our Technology OrganizationWe are looking for a highly skilled Lead Full Stack Engineer to play a key role in our technology organization.You will work closely with individual contributors and senior leadership, heavily involved in the hiring and mentoring process, designing and implementing new systems and components.In this position you'll have...
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Technical Service Professional
1 day ago
Pulong Santa Cruz, Calabarzon, Philippines beBeeSupport Full time $40,000 - $80,000Job OverviewThe Technical Support Specialist is a vital member of our technical support team, providing assistance to customers and colleagues by delivering solutions. As a key player in our customer success journey, you will be the first point of contact for customers seeking help with our products and services.ResponsibilitiesWe resolve customer inquiries...
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Technical Service Provider
1 day ago
Pulong Santa Cruz, Calabarzon, Philippines beBeeITSupport Full time ₱400,000 - ₱600,000We're seeking an experienced Technical Support Specialist to deliver exceptional IT service remotely. This role involves providing technical assistance for PCs, Windows operating systems, and Apple mobile devices.Key ResponsibilitiesOffer technical support for PC hardware, Windows 10/11, and Apple iOS devices.Detect and resolve hardware, software, and...
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Market Management Systems Technical Lead
1 day ago
Pulong Santa Cruz, Calabarzon, Philippines beBeeTechnical Full time ₱4,800,000 - ₱7,200,000Job DescriptionThis role involves leading the technical delivery of market management systems, ensuring contractual commitments are met and supporting customer implementations across various regions. The position requires a high level of customer contact, technical expertise, and collaboration with global teams.The ideal candidate will have a strong...