Digital Customer Experience Associate

23 hours ago

Manila, National Capital Region, Philippines beBeeCustomerService Full time ₱3,000,000 - ₱5,000,000
Customer Service Representative Job Description

The ideal candidate will possess strong communication and interpersonal skills, with the ability to resolve customer issues efficiently and effectively. Key responsibilities include digitally resolving customer complaints, maintaining a high level of customer satisfaction and retention.

Key Responsibilities
  • Resolve customer complaints in a timely and professional manner.
  • Maintain a high level of customer satisfaction and retention.
Requirements
  • Excellent written and oral communication skills.
  • Strong problem-solving skills and ability to work independently.
  • Ability to build and maintain strong relationships with customers.
  • Dedication to delivering exceptional customer experiences.
Working Conditions
  • Work from a secure workspace with effective internet connectivity.

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