Bahasa Customer Experience Associate

1 day ago

Manila, National Capital Region, Philippines beBeeCustomer Full time ₱432,000 - ₱624,000
Bahasa Customer Service Role

Work as a customer service professional with excellent communication skills to resolve customer issues efficiently.

Key Responsibilities
  • Provide top-notch customer support via various digital channels.
  • Ensure customer satisfaction and retention through effective issue resolution.
Required Skills and Qualifications
  • Strong English and Vietnamese communication skills.
  • At least 3 years of international contact center experience.
  • Familiarity with MS Office tools, particularly Excel.
  • Excellent written and oral communication, listening, and comprehension skills.
  • Ability to de-escalate customer frustration and build strong relationships.
  • Superior problem-solving skills and the ability to work independently.
  • Dedication to delivering exceptional customer experiences.
  • Strong multitasking and time management skills.
  • Sound decision-making and adaptability.
  • Able to work from a secure and well-connected workspace.
Job Details
  • Seniority level: Mid-Senior
  • Employment type: Full-time
  • Job function: Management and Manufacturing
  • Industry: IT Services and Consulting

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