Remote Customer Support Specialist

2 days ago

Manila, National Capital Region, Philippines beBeeCustomerService Full time ₱500,000 - ₱850,000

We are currently seeking a Customer Support Specialist to join our remote team. This role is perfect for someone who is passionate about delivering exceptional customer experiences and providing timely support through various channels.

Responsibilities
  • You will be responsible for responding to customers in a professional and friendly manner, addressing their inquiries related to product information, order tracking, returns, and account concerns.
  • To excel in this role, you must have strong communication skills and the ability to work independently with minimal supervision.
  • You will utilize Gorgias and Shopify to manage tickets and provide fast, accurate support to our customers.

In addition to your excellent customer service skills, you should also possess the ability to stay informed on product updates and support practices to ensure a consistent customer experience.

What We Offer
  • A competitive compensation package with annual performance-based increases.
  • Paid time off so you can rest and recharge.
  • A comprehensive health insurance plan or a health stipend to support your well-being.
  • The flexibility to work from anywhere, making it easy to balance work and personal life.
  • Ongoing opportunities for growth and development as we continue to scale our business.

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