Remote Support Specialist

24 hours ago

Manila, National Capital Region, Philippines beBeeTechnical Full time ₱6,000 - ₱7,200
Job Description

We are seeking a skilled Technical Support Specialist to provide exceptional remote support services.

  • Main Responsibilities:
    • Efficiently manage and update support tickets for easy tracking.
    • Troubleshoot technical issues and document resolution steps.
    • Communicate effectively with customers to address their needs.
    • Contribute to creating and improving knowledge base materials.
    • Stay up-to-date with the latest company tools and services.

Required Skills and Qualifications:

  • A minimum of 150 Mbps internet speed and a suitable remote setup.
  • Experience in technical support, preferably in a remote environment.
  • Strong written and verbal communication skills.
  • Familiarity with Google Suite, Microsoft Suite, and CRM systems.
  • Attention to detail, problem-solving abilities, and a team-player mindset.

Benefits:

  • Work-from-home opportunities.
  • Paid time off.
  • Opportunities for growth and career advancement.

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