Career Development Specialist

5 days ago

Pasig, National Capital Region, Philippines beBeeTraining Full time ₱2,500,000 - ₱3,500,000
Job Overview

The Training and Quality Lead is responsible for developing, implementing, and evaluating training programs to enhance employee skills and knowledge, while also establishing and monitoring quality standards to ensure operational excellence and customer satisfaction.

This role requires a strong understanding of organizational goals and objectives, as well as the ability to design and deliver effective training programs that meet the needs of employees at all levels.

Key Responsibilities
  • Conduct needs assessments to identify training gaps and develop comprehensive training plans aligned with business objectives.
  • Design, develop, and deliver engaging and effective training programs using a variety of methodologies (e.g., in-person workshops, e-learning modules, on-the-job training, blended learning).
  • Create and maintain training materials, including presentations, manuals, job aids, and assessments.
  • Coordinate and schedule training sessions, ensuring optimal participation and resource allocation.
  • Evaluate the effectiveness of training programs through feedback, assessments, and performance metrics, and implement improvements as needed.
  • Stay up-to-date on the latest training methodologies and technologies.
  • Manage the learning management system (LMS) and ensure accurate training records.
Quality Assurance Role
  • Develop and implement quality standards, policies, and procedures across relevant departments or functions.
  • Establish key performance indicators (KPIs) and metrics to monitor and measure quality performance.
  • Conduct regular audits and reviews to identify areas for improvement and ensure compliance with quality standards.
  • Analyze quality data, identify trends, and develop action plans to address root causes of quality issues.
  • Collaborate with cross-functional teams to implement quality improvements and ensure alignment.
  • Track and report on quality performance to management, highlighting achievements and areas needing attention.
  • Ensure adherence to relevant industry regulations and standards.
Leadership and Collaboration
  • Provide guidance and support to trainers or subject matter experts involved in training delivery.
  • Foster a culture of continuous learning and quality improvement within the organization.
  • Collaborate effectively with department heads and managers to understand their training and quality needs.
  • Communicate effectively with employees regarding training schedules, quality standards, and improvement initiatives.

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