Remote Customer Experience Specialist

3 hours ago


Province of Palawan, Mimaropa, Philippines beBeeCustomerSupport Full time ₱300,000 - ₱550,000
Customer Support Associate

We believe customer support is more than just answering questions — it's about building real trust with every interaction.


Key Responsibilities:
  • Respond to customers via chat, email or phone in a professional and friendly manner
  • Handle inquiries related to product information, order tracking, returns and account concerns
  • Utilize Gorgias and Shopify to manage tickets and provide fast accurate support
  • Stay informed on product updates and support practices to ensure a consistent customer experience

Requirements:
  • Excellent written and spoken English communication skills
  • A minimum of one year of hands-on experience with both Shopify and Gorgias
  • Comfortable working independently and handling multiple conversations at once
  • Empathetic patient and reliable when addressing customer concerns
  • Team-oriented with a strong work ethic and attention to detail

Benefits:
  • Competitive pay with annual performance-based increases
  • Paid time off so you can rest and recharge
  • Comprehensive health and dental insurance
  • Holiday bonuses in appreciation of your hard work
  • Fully remote setup — work from anywhere you're comfortable
  • Opportunities to grow with the company as we scale

Apply if you are experienced with Shopify and Gorgias and excited about delivering outstanding customer experiences from home.



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