Customer Experience Specialist
1 day ago
TalentPop App seeks passionate professionals who can deliver world-class service and make a meaningful impact with every interaction.
Our ideal candidate is a highly skilled Customer Service Representative with excellent problem-solving and communication skills, adaptable and solutions-oriented mindset, and experience in online/remote customer service.
Key Responsibilities- Address customer inquiries through email, phone, live chat, and/or social media.
- Assist customers with orders, shipping, product details, and returns.
- Provide high-quality responses that reflect our service standards.
- Proficiency in English (both written and verbal).
- At least 1 year of online/remote customer service experience.
- Experience with tools like Gorgias, Zendesk, or Shopify is a plus.
- Annual performance-based increases.
- Paid time off.
- Health and dental insurance or a monthly health stipend.
- Holiday bonuses.
- Permanent work-from-home setup.
- Personally owned PC or laptop with an i5 processor or equivalent.
- Minimum of 15 Mbps for both upload and download internet speed.
When applying, use the code: CS.
Excited to grow your career with us? Join our collaborative and supportive remote team where your skills are valued, your growth is supported, and your contributions truly make a difference.
Seniority level- Entry level.
- Full-time.
- Customer Service Representative.
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