AI-Driven Support Operations Data Analyst

7 days ago

Taguig, National Capital Region, Philippines beBeeData Full time ₱800,000 - ₱1,240,000
Job Details

We are seeking a highly skilled Data Analyst to play a critical role in validating datasets and building trusted data connections.

The ideal candidate has 2+ years of experience in a data analyst role with a strong command of SQL, including window functions, CTEs, aggregation, and optimization. Experience with Looker or equivalent database systems is also required.

Main Responsibilities:

  • Writing and optimizing complex SQL queries to extract, join, and transform support and workforce-related datasets
  • Conducting rigorous data validation to ensure accuracy and consistency across reporting tools, dashboards, and source systems
  • Developing innovative solutions to resolve data issues

You will collaborate with stakeholders to define key metrics and performance indicators related to both agent and AI-driven support. Strong communication skills and a relentless commitment to data accuracy and reporting reliability are essential.

About this Role

This role involves supporting the development of AI-powered support initiatives by delivering insights on automation impact and tracking the performance of AI solutions across channels.

Frequently Asked Questions

What does it take to succeed in this role?

  • Strong analytical and problem-solving skills
  • Excellent communication and collaboration skills
  • Ability to work in a fast-paced environment

How do I apply for this role?

Please submit your application through our website.

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